Letha Ratcliff – Adams1and1

Letha Ratcliff - Director of Healthcare Operations

Our Professional Foundation

Letha Ratcliff brings exceptional cross-sector leadership experience as Director of Healthcare Operations at Adams1and1 Consulting Services, LLC, combining her distinguished military program management background with specialized expertise in healthcare financial operations. As a certified Project Management Professional (PMP), her unique professional journey spans critical roles as Program Manager for the Navy/Air Force SA/DBA Team and Medical Biller at Tackle Insurance, creating a powerful foundation for healthcare operational excellence and transformational Electronic Health Record (EHR) system implementations.

Military & Healthcare Excellence

In her military role, Letha demonstrates masterful oversight of complex, high-stakes projects requiring precision coordination and strategic execution. Her leadership of Navy and Air Force SA/DBA Team initiatives showcases her ability to manage critical resources, drive strategic objectives, and deliver results that directly impact defense operations. She was instrumental in successfully converting legacy military patient information systems to modern client-server architectures. Combined with comprehensive healthcare industry experience in revenue cycle management, medical coding precision, and claims optimization, Letha brings unparalleled expertise in bridging military operational rigor with healthcare financial excellence.

Core Expertise

Strategic Program Management

Military-grade project oversight, PMP-certified execution, and strategic coordination of complex initiatives

Healthcare Financial Operations

Revenue cycle management, medical billing, claims optimization, and financial process excellence

Medical Coding & Billing

Precision healthcare financial processes, compliance management, and EHR systems expertise

Operational Leadership

Cross-sector team management, collaborative excellence, and transformational change leadership

Key Skills & Competencies

Excellent Organization Skills

Project Motivation & Execution

Interpersonal Communication

Cross-Functional Team Building

EHR System Expertise

Legacy System Conversions

Client-Server Architecture

Military Healthcare Systems

Revenue Cycle Management

Medical Coding Precision

Claims Processing Excellence

Regulatory Compliance

Professional Certification

Project Management Professional (PMP)®

Project Management Institute

Credential ID: 2997115

Issued: April 2021 | Expires: April 2027

PMP CERTIFIED

Professional Recommendations

"Letha is very knowledgeable in all aspects of the EHR. She is an excellent trainer and will be a positive asset to any company."

— Nicole White

"Letha has great organization skills, and provides the motivation within projects to get things done. She has excellent interpersonal skills in getting diverse groups within an organization working together on the same page. She was instrumental in the success of converting a legacy military patient information system to a modern client-server system."

— Frank Anderson

Ready To Partner?

Letha's rare combination of defense sector program management and healthcare financial expertise, backed by PMP certification and proven EHR implementation success, positions her as an exceptional leader in healthcare operations. Her proven ability to excel across diverse, demanding environments while maintaining operational integrity and motivating cross-functional teams makes her an invaluable strategic asset for transformational healthcare operations management and system modernization initiatives.